- Hi, how can I do X?
- You should collect a pile of documents (here is the list, it could take couple of months), then once your documents are all OK you schedule an appointment with us.
- Can I schedule an appointment now and then make my documents?
- No, you should have all documents ready.
4 months later, I got all documents ready.
- May I schedule an appointment, I got all my documents ready.
- Sure, the next available date is December 2017.
- But some of my documents will expire till then! These appointments used to take 2 weeks to schedule two years ago!
- Right, you'll need to get these documents again. Now we have so much work with refugees, so the appointment lead time is now at least 8 months..